When to call the power company.
Can you call the electric company.
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If the bill was based on an estimate request that the company takes a proper reading.
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Have your account number current bill and previous bills handy.
The national electric code which utility our utility company uses as a guideline states that the incoming service cable must be more than 8 feet above a roof when attached to the side of a building.
You can look in the yellow pages or check online by searching for the name of the city and utilities browse the links to pick out the electric providers.
Call your utility company and tell them you want to dispute your bill.
Even if they don t have one they should still be able to prove they work for a legitimate company by showing you a badge detailed printed materials or by providing a permit.
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If you think there s been a mistake with your utility bill you can dispute it directly with the company.
If you have a problem with the service head or the cables between the service point and your home s service panel call a licensed electrician.
Search the name online and be sure that the organization offers service in your area.
Most areas have one or two major servicers.
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If you reset your breaker after a partial home outage and can t pinpoint the problem the power company can help to determine if there s a problem with the grid or not.
If a utility company inspection reveals that an addition has been added to the house without a permit or building inspection and the roof is.
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You can t identify why part of your power is out.
You can also ask whomever you speak with for their employee number.
If there are multiples call each one until you reach the company that services that particular address.
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When your power goes out during obvious severe weather this kind of outage is almost always caused by thunderstorms blizzards heat waves or other weather related conditions and you ll have to wait until the power company can get everything up and running again.
